Privacy Policy

1. Who we are

This policy explains how Vertical Crab Farming of America ("we", "us") handles personal data on VCFA Academy, our online course platform. If you enroll, contact us or use the site chat, you are trusting us with information — this page describes what we keep and why.

2. What we collect

• Account details: your name, email address and password (stored only as an encrypted credential, never in readable form).
• Enrollment records: the course(s) you buy, the date of purchase and your autogenerated certificate number.
• Learning activity: lessons completed, quiz answers and scores, practice drill attempts, and any notes you save.
• Community posts: questions, tips and replies you publish in student discussions.
• Chat questions: messages you send to our chat assistant, to answer your questions.

3. How we use it

We use your data to deliver your courses, grade quizzes, issue certificates, send certificate and account emails, operate the student community, and provide support. We do not sell your personal data, and we do not use it for third-party advertising.

4. Certificates

Certificates display the student name, issue date and certificate number you enrolled with, so the document can be verified. Certificate records are kept as proof of completion.

5. Payments

Payments are processed by our payment provider (Stripe). We never see or store your full card number. Stripe handles card data under its own security and privacy standards; we receive only the payment confirmation and the last details needed for refunds.

6. Who can see student data

Your learning data is visible only to you. Site administrators at Vertical Crab Farming of America can view enrollment, progress and certificate records to run the Academy. Other students see only what you choose to post in community discussions.

7. Emails

We send transactional emails — certificate delivery, password setup, account notices — from certificates@verticalcrabfarming.com. These emails are required to run your account; if you no longer want them, contact us to close your account.

8. Data retention and deletion

We keep your records while your account is active. You may ask us to delete your account and personal data by emailing certificates@verticalcrabfarming.com. We will remove your profile, progress and community posts; we retain minimal financial records where the law requires it.

9. Security

Access to student data is protected by authentication, encrypted connections and role-based permissions. Only authorized administrators can access enrollment and certificate records, and students can change only their own profile and learning activity.

10. Contact

Privacy questions or data requests: certificates@verticalcrabfarming.com.