Refund Policy

14-day money-back guarantee

If you are not satisfied with a VCFA Academy course, request a full refund within 14 days of your purchase, for any reason. No explanation required.

How to request a refund

Email certificates@verticalcrabfarming.com from the email address on your account, with the course name and the date you paid. We aim to respond within 2 business days.

How refunds are paid

Approved refunds are returned to the original payment method used at checkout. Your bank or card issuer may take 5–10 business days to post the money after we issue it. When a refund is issued, course access for that course ends and any certificate for that course is withdrawn; progress and quiz history for other courses are not affected.

What is not refundable

• Refund requests made more than 14 days after the purchase date.
• The All-Access Membership for the billing period that has already started — this applies to the $10/month plan and the $100/year plan. Canceling stops all future charges and keeps your access through the end of the period you paid for, but that period itself is not refunded.
• Downloaded guide files and issued certificates for the refunded course.

Duplicate or mistaken payments

If you were charged twice or billed in error, contact us and we will correct it promptly, regardless of the 14-day window.

Contact

Vertical Crab Farming of America operates this refund policy for VCFA Academy. Questions? Use the site chat or the email address above.